How AI review automation works
- 1
Job completed
When a job closes, the system triggers a review request sequence — timed to reach the customer when satisfaction is highest.
- 2
Smart request delivery
Requests are sent via SMS or email in your brand voice. Happy customers are guided to Google. Unhappy ones are routed to you privately first.
- 3
AI response drafted
Every new review — positive or negative — gets a brand-voice response drafted by the AI and queued for your approval or auto-posted.
- 4
Reviews become assets
High-quality reviews are surfaced for use in marketing copy, social proof sections, and schema markup.