How AI chat widgets work
- 1
Visitor arrives
The widget detects visitor activity and initiates a relevant, context-aware opening message at the right moment.
- 2
AI answers questions
The AI is trained on your services, pricing, service area, and FAQs. It answers questions accurately and in your brand voice.
- 3
Capture the lead
When the visitor is ready, the AI collects name, phone, and service need — then hands off to your team or books directly.
- 4
Nothing bounces empty
Visitors who aren't ready to commit still get followed up. Their information is captured for later outreach.