How AI Voice Agents work
- 1
Call arrives
Any inbound call — direct line, overflow, or after-hours — is answered by the AI agent in your brand voice.
- 2
Natural qualification
The AI converses naturally, asks the right questions, and determines caller intent, service need, and urgency.
- 3
Route or schedule
High-intent callers are routed live to your team or booked directly into your calendar. Others receive follow-up.
- 4
Full call log
Every call is logged with a summary, intent score, and recommended next action. Nothing is lost.